Pengcheng Net Chamber of English training classes 2

Time: 2016-03-18

Today we have our second class held by Pengcheng Net Chamber. The topic of the class is how to make phone calls to our customers.
As a member of Blueprint Umbrella Co.,LTD, a trading company as well as umbrella manufacturer, everyone is supposed to grasp skills to promote our umbrellas to foreign customers.
And making phone calls is of the most impotant. So what should be noted when making phone calls? Followings are things that should be highlighted:
1)the right time to make calls
2)list the questions you need to confirm
3)a note book on hand to sketch down some details you get from customers
4)clear introduction
5)proper phrase you use when talking
6)being polite by saying thanks at the end of the talking