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The fifth training class was held today. We are toghther to learn how to achieve real communication with foreign customers. Communication is key part for a successful deal.
Apart from a full understanding about the product the customer wants, such as what are the umbrella fabric, umbrella frame, umbrella handle, umbrella logo and so on, we should also try to get the character of the customer and also have a sketch about the country the customer from. With the knowledge, we correspondently work out the way to communicate with them to realize a comfortable communicate situation for customers.